ISR Computing -

Mobility and Messaging Practice

ISR Computing are one of a few businesses who are able to install Blackberry Enterprise Server, so you'll be getting the best possible advice and service when you talk to us about all aspects of Blackberry enabled communications.

Blackberry comes in various guises to suit corporate, SME and individual Business needs. Each offers a variation on the feature set associated with Blackberry, by way of scale and controllability or user convenience.

See the details of the individual Blackberry delivery features below.

• BlackBerry Enterprise Server (BES)
• BES Small Business Edition (SBE)
• BlackBerry Internet Solution
• BlackBerry on a choice of devices (Blackberry Connect)

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Blackberry Enterprise Server

So what is Blackberry enterprise server? As are also one of the few businesses certified to install and support Blackberry Enterprise Server we are perfectly placed to provide excellent advice in this area. Essentially, it-s a piece of software, that sits next to a company's existing email server and copies the emails the server receives. It seamlessly integrates – a benefit to the customer, as there isn-t doesn’t interfere with the customer-s firewall. And, a benefit to the IT department due to its tried and tested nature and relatively low management needs.

Blackberry will only integrate into the three email servers - however as 70% of businesses already use Microsoft servers, this is rarely an issue.

How it works - What happens to an email with BES?

• An email is sent to your company email address
• An email will be received by the company email server i.e. Microsoft exchange or Lotus Domino, where the email can then be viewed on the desktop.

Simultaneously and in a seamless process

• A copy of the email goes to the PC loaded with the BES software
• The software identifies the user and encrypts it.
• The email is sent out onto the internet to the secure Blackberry relay
• The RIM relay checks all the information is correct
• The email then goes over GPRS networks which delivers it via a secure connection to the BlackBerry handheld
• An email notification will then appear on the Blackberry device

The business IT department have remote management facilities to ensure corporate information stays secure, including the ability to remotely disable any Blackberry cameras, encrypt memory cards and even remotely wipe a device if it gets lost. ISR Computing can advise clients on how to set up server policies to match the business requirements.

Custom applications can also be developed for Blackberry, ensuring your workforce has access to important business databases, custom forms and documents and even desktop application files. Speak to ISR Computing about Blackberry Enterprise Server installation requirements and pricing.

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Blackberry Small Business Edition

Whereas Blackberry Enterprise Server is designed for enterprise level deployments Blackberry Small Business Edition is more suited to companies with a limit of 15 devices. Exactly the same functionality as BES except for the upper user limit. Contact ISR Computing to talk about Blackberry Small Business Edition and your business.

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Blackberry Internet Solution

For businesses that maybe don’t run Microsoft Exchange, Lotus Domino & Novell GroupWise email servers there is the option of Blackberry Internet Solution or BIS. BIS can utilise internet mail services to deliver a similar level of functionality and capability as the full Blackberry Enterprise Server.

Users can still utilise Power point, Word, PDF and Excel file viewers and have the ability to display TIFF, PNG and JPEG image files. In addition the software allows access to multiple third party ISP accounts, web browsing and Yahoo Messenger access through their blackberry devices. Contact ISR Computing to discuss.

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Blackberry Connect

The fourth option for businesses is Blackberry Connect. That is Blackberry functionality via a non-proprietary device. Blackberry Connect allows businesses to use other devices including various Nokia handsets and Windows mobile devices to access the full range of Blackberry services through software; ideal for businesses with an established mobile infrastructure wanting the added capability of Blackberry. Contact ISR Computing to discuss Blackberry Connect options.