Realizing the full business benefits of advanced network technologies requires monitoring and management around-the-clock. It can be challenging and resource-intensive and can draw you away from your core business. The need to build management expertise and capabilities can also delay the adoption of the most beneficial emerging technologies.
ISR Computing Network Management Services are an immediate, flexible management solution that can help you realize the full value of you network technologies sooner. You can rely on our superior expertise, processes, and tools as we continuously monitor your networks and manage for maximum availability and performance. Network Management Services enable you to:
Today’s enterprise networks are in a state of transition. Employees are increasingly distributed over wide, disparate geographical locations. Workers are also more mobile, requiring access to applications and resources from more locations. Furthermore, enterprise applications are becoming more numerous and complex, and energy requirements and costs are rapidly increasing.
Today, IT administrators are consolidating their resources and centralizing their operations in an attempt to save costs and provide a more secure operating environment. Conversely, a majority of employees are no longer located at corporate or regional headquarters facilities, but are based out of branch, home, and customer offices and are increasingly mobile. These opposing forces, the centralizing of data technologies and personnel and the decentralization and mobilization of users, are straining enterprise technologies. They are challenged to deliver network access, availability, performance, and problem identification and resolution capabilities.
All of these challenges result in a pressing need to use the latest technologies to promote virtualization, efficiency, and agility. With that comes the need to provide more sophisticated management of your enterprise assets. ISR Computing offers emerging and advanced technologies that meet the needs of today’s evolving enterprise data networking. ISR Computing Network Management Services provide the in-depth monitoring, issue resolution, and management that you need to implement the latest technology solutions sooner, with confidence.
ISR Computing Network Management Services is a way to “out-task” the around-the-clock monitoring and management of your enterprise environment, including devices and supporting networking infrastructure. A unique co-management approach allows ISR Computing to take the lead as an extension of your own IT team, while you retain access and ultimate control. These services are remotely delivered by an experienced team of ISR Computing engineers using industry-leading tools. With ISR Computing Network Management Services, you can:
ISR Computing Network Management Services are composed of flexible monitoring and management offerings that may be combined to deliver a customized solution to meet your needs.
|Day-to-Day Management Activities||Monitor/ Notify Service||Standard Service||Elective Service|
|Around-the-clock proactive monitoring||✓||✓|
|Incident detection, recording, and analysis||✓||✓|
|Automated event correlation||✓||✓|
|Root cause analysis on problems||✓|
|Engineering support to diagnose and resolve incidents and problems and restore service||✓|
|Standard reports for performance and availability||✓||✓|
|Configuration changes to vendor software and devices||✓|
|Move, add, change, or delete any component of a managed device or application||✓|
|Patches to the vendor applications and devices||✓|
|Review incident and performance trends requiring proactive attention||✓|
Monitor/Notify Service provides physical and logical monitoring for all server hardware and software elements including operating systems (Microsoft, Linux) and virtual machine (VMware) environments. It also provides around-the-clock automated event correlation and notification of all events detected, coupled with access to historical reporting for trending analysis.
The Standard Service includes remote monitoring, incident management, problem management, and service level management for enterprise technologies and the supporting foundation network devices. ISR Computing remotely performs the day-to-day monitoring and management activities to resolve incidents, perform root cause analysis on problems, and implement standard changes.
The Elective Service goes beyond basic monitoring and management to provide flexible options to address specific needs and help ensure optimal performance of your enterprise infrastructure. The Elective Service offers a usage-based block of engineering hours that are used for customer-requested activities and changes to the environment. These requested activities range from routine move, add, changes, and deletes (MACDs) to implementing patches or updates to devices to proactive assistance application configuration.
Engineering hours may be used for the following:
ISR Computing Network Management Services enhance the business benefits and significantly reducing total cost of ownership (TCO). Built upon the principles of co-management and outtasking, ISR Computing offers a happy medium between complete outsourcing and self-management strategies. Only selected services are contracted out instead of whole business processes, and you retain control of your own network. We proactively monitor the network and our team of experts is available around-the-clock, co-managing the network as an extension of your internal IT team. Together, we anticipate, identify, and resolve issues, and we do it faster, more accurately, less expensively, and with more visibility.
ISR Computing simplifies IT staffing and enables you to focus your resources on your core business strategies!
Don't buy a business phone system until you have talked to our telecommunications experts!
We work closely with all of the manufacturers we carry including Cisco, ShoreTel, Avaya, Polycom, Plantronics and others to deliver the best communications available.
Our engineers are available for telephone system installation, service and maintenance support.
We support all aspects of your application and network security initiative.
From quick engagements to help protect an application to large programs that improve an entire organization, ISR Computing can help you quickly and cost-effectively.
Our services take advantage of our proven application security methodologies and extensive knowledge base.
We have 10 guests and no members online